Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: December 2024
Privacy at a Glance
Key points about how we handle your data
Data Protection
We use industry-standard encryption and security measures to protect your personal information.
Transparency
We're transparent about what data we collect and how we use it for your gaming experience.
Your Rights
You have full control over your data with rights to access, correct, or delete your information.
Information We Collect
Personal Information
- • Name, address, date of birth, and contact details
- • Government-issued ID for age and identity verification
- • Payment method information (encrypted and secure)
- • Employment and income information for affordability checks
Gaming Information
- • Gaming history and preferences
- • Deposit and withdrawal records
- • Bonus usage and promotional activity
- • Responsible gaming settings and limits
Technical Information
- • IP address and device information
- • Browser type and operating system
- • Website usage patterns and preferences
- • Cookies and similar tracking technologies
How We Use Your Information
Essential Services
- • Account creation and management
- • Processing deposits and withdrawals
- • Age and identity verification
- • Fraud prevention and security
- • Customer support services
Enhanced Experience
- • Personalized game recommendations
- • Targeted promotions and bonuses
- • Responsible gaming monitoring
- • Website optimization
- • Marketing communications (with consent)
Legal Basis for Processing
Contract Performance
We process your data to fulfill our contractual obligations, including providing gaming services, processing payments, and maintaining your account.
Legal Compliance
We're required by UK gambling laws to verify your identity, monitor for money laundering, and ensure responsible gaming practices.
Legitimate Interest
We may process data for fraud prevention, security, business analytics, and improving our services, always balancing our interests with your privacy rights.
Consent
For marketing communications and non-essential cookies, we'll always ask for your explicit consent and provide easy ways to withdraw it.
Data Sharing and Disclosure
When We Share Data
- • With payment processors for transactions
- • With identity verification services
- • With regulators when legally required
- • With law enforcement if necessary
- • With service providers under strict contracts
We Never Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is only shared when necessary for our services or legal compliance.
Your Privacy Rights
Access Your Data
Request a copy of all personal data we hold about you.
Correct Your Data
Update or correct any inaccurate personal information.
Delete Your Data
Request deletion of your data (subject to legal requirements).
Restrict Processing
Limit how we use your data in certain circumstances.
Data Portability
Receive your data in a portable format to transfer elsewhere.
Withdraw Consent
Withdraw consent for marketing or non-essential processing.
Data Security
We implement comprehensive security measures to protect your personal information:
- • 256-bit SSL encryption for all data transmission
- • Secure data centers with physical access controls
- • Regular security audits and penetration testing
- • Multi-factor authentication for staff access
- • PCI DSS compliance for payment data
- • Regular staff training on data protection
- • Incident response procedures
- • Data backup and recovery systems
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
Privacy Questions?
If you have any questions about this privacy policy or how we handle your data, our Data Protection Officer is here to help.
Email: privacy@UkOnlineCasinoRanks.com | Phone: +44 20 7946 0958